← Back to Home

Privacy Policy

Last updated: January 3, 2025

1. Information We Collect

Personal Information

When you place an order or contact us, we collect:

  • Name
  • Phone number
  • Email address (optional)
  • Delivery address
  • Order details and preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and delivering your orders
  • Communicating with you about your orders
  • Improving our services and customer experience
  • Sending promotional offers (with your consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Maintain your shopping cart
  • Keep you logged in to your account

You can control cookies through your browser settings, but disabling them may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data

To exercise these rights, please contact us at the details provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

pH5 Coffee

Al Minal Tower 2, Karachi, Pakistan

Email: privacy@ph5cafe.com

Phone: +92 332 4521573